Rising demands from consumers
for advanced and improved healthcare have fueled the growth of referral
management market. This is because; since the global development of health
infrastructure is non-uniform with unmet challenges and rising expectations
from consumers, healthcare providers are increasingly adopting referral
management solutions that allows them to provide the best at optimized costs.
Referral management is an arrangement for patients enabling more proactive
care, coordination and better monitoring. Such designs are beneficial as they
help in reducing unnecessary and costly care from patient’s point of view and
also benefits the healthcare institute as it helps in tracking down the real
time patient data and ensures excellent care to be provided to the patient
nearest to his/her home.
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The major driving factors for
the referral management market are encouraging initiative by government to
consolidate healthcare IT solutions globally, geriatric population and
increasing incidences of chronic disease, benefits of referral management
solutions. However, the market restraints are lack of skilled personnel in
healthcare IT professionals and security concerns. On the basis of type, the
global referral management market is segmented into self-referrals,
professional referrals and third-party referrals. On the basis of component,
the global referral management market is segmented into software and services.
The software segment dominates the market as software is an integral part of
referral management and works as an interface between the database and the end
user. It is predicted to grow at a double-rate CAGR for the forecast period.
On the basis of delivery mode,
the global referral management market is segmented in web-based delivery, onpremise
delivery and cloud-based delivery. The web-based segment dominated the global
market owing to number of health startups, and rise in use of mobile internet.
The cloud-based segment is predicted to be the growing market segment for the
forecast period. On the basis of end-user, the global referral management
market is segmented into providers, patients, payers, employer groups and
others. On the basis of geography, the global referral management market is
segmented North America, Europe, Asia-pacific, Middle-east and Africa.
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